Team Spotlight: The Heart of Mayes Ward Dobbins

Posted on September 18, 2025 by J. Chad Pendley under General
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When families choose Mayes Ward Dobbins, they aren’t choosing a building or a brand—they’re choosing people. The quiet problem-solvers who slip a tissue into a trembling hand. The directors who learn every loved one’s name and story. The attendants who notice the small details that make a service feel personal. These are the faces and hearts behind our work, and they’re the reason so many families trust us in their most tender moments.

That’s why we’re launching our Team Spotlight series on the blog and across our social channels. In each installment, you’ll meet one of our teammates—hear why they answered the call to serve, learn what excellence means to them, and see how their unique gifts help us care for families with dignity and warmth.

Why Spotlight Our Team?

Because service is personal. Funerals are about people and stories. Our team brings empathy, craftsmanship, and calm to every detail—from first call to final farewell.

Because little things aren’t little. A well-timed phone call, a perfectly placed boutonniere, a favorite hymn discovered and added at the last minute—these moments are created by teammates who care.

Because trust is earned. When you know the people behind Mayes Ward-Dobbins, you understand the standards we hold and the promises we keep.

What You’ll See in Each Feature

  • A short interview on calling, character, and care—what guides each person in the work.

  • A “day-in-the-life” glimpse at the details you may never notice but always feel.

  • A meaningful memory—a moment that reminded them why this work matters.

  • Favorite comforts (coffee order, hymn, hobby) that make us a little more human.

  • Community roots—the churches, schools, and service organizations we love.

Our Promise to Families

Every spotlight is ultimately a promise: that behind every arrangement conference, every reception in our Maple Parlors, every veteran’s flag or floral setup—there’s a professional who treats your family like their own. Our craft is logistics and ceremony; our calling is compassion and presence.

“Care is not a task list. It’s a posture.”
— The Mayes Ward-Dobbins Team

Follow Along (and Help Us Celebrate)

We’ll publish new spotlights regularly here on the blog and share them on Facebook and Instagram. When you see a teammate featured, join us in celebrating them—leave a comment, share a memory, or simply like and share the post. Your encouragement fuels our team and helps other families discover the care they can expect at Mayes WardDobbins.

If we’ve served your family in the past and a certain person made a difference, we’d be honored if you’d share that story. Those are the moments that shape our culture and keep us striving for better.

Thank You

To our team: thank you for showing up with excellence, humility, and heart.
To the families we serve: thank you for trusting us with what matters most. We are here—for the details, for the hard days, and for the memories that deserve to be honored well.

J. Chad Pendley

Chad is a licensed professional and is a native of Cobb County, growing up in Powder Springs and currently living in Marietta Ga. After graduating from McEachern High School Chad attended Gupton Jones College of Funeral Service and graduated as a Master Artist of the Pi Sigma Eta Honorary Mortician Fraternity. He was the recipient of the Bill Pierce award and Daniel E. Buchanan award, recognizing him as a leader in the funeral profession. A member of the Marietta Metro Rotary and different organizations in his profession, Chad also participates in monthly activities promoting the funeral home and networking with other professionals in the area. He is a member and attends Westridge Church in Dallas Ga. He is married to Kristin and as a proud father, Chad enjoys the time he gets to spend with his family and that usually revolves around the softball fields. He has a gift of developing a warm, helpful, and strong relationship with the families he serves and is a valuable source of knowledge at Mayes Ward Dobbins.

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